This feature helps facility managers and technicians interpret AI-driven predictive insights faster and act with greater confidence to improve operational performance. Carrier Abound is part of Carrier Global Corporation (NYSE: CARR), a global leader in intelligent climate and energy solutions.
“The next stage in the evolution of intelligence is making advanced capabilities easier to use,” said Neeraj Desai, General Manager of Carrier Abound. “With ‘Tell Me More’, we are bringing familiar generative AI into everyday building operations, helping users understand insights more clearly and take action faster.”
As buildings become more connected, facility managers and technicians face increasing pressure to diagnose issues and respond quickly. ‘Tell Me More’ helps users better understand what needs to be done, why it matters and the potential impact.
The ‘Tell Me More’ feature combines equipment operation training and maintenance information from the Abound Insights platform with generative AI trained on technical manuals and data resources, creating a conversational experience designed to support technician workflows and knowledge transfer, particularly during the shortage of HVAC technicians.
When an issue is detected, the application displays predictive insights and recommended actions. ‘Tell Me More’ adds context to reduce ambiguity, support faster resolution and help improve equipment uptime and energy efficiency.
